Texjet® NG Series Printers
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      Texjet NG Series Printers: Digital Factory Apparel v10 Polyprint Edition Installation Guide

      A step-by-step guide on how to install the Digital Factory Apparel Polyprint Edition RIP software on your NG printer.

      Note: CADlink’s RIP software is already installed on the NG PC. This guide is in case a fatal corruption occurs, and the user must reinstall the printing RIP software. Internet connection is required during the installation of the software.

      Program Installation

      STEP 1

      Copy the installation files from the Polyprint USB driver to the hard drive. Extract the files from the copied folder to your hard drive.

      STEP 2

      Open the folder and execute the installation file setup.exe as administrator.

      STEP 3

      Follow the instructions. First select Language and click OK.

      Note: You can switch language from the Tools tab at any point.

      STEP 4

      Connect CADlink’s Digital Factory USB driver to the PC and click Next.

      STEP 5

      Select the 64-bit version depending on your system specifications and click Next. Read and Accept the license agreement and click Next.

      STEP 6

      Select Full Installation of the Digital Factory Apparel Polyprint Edition and click Next. 

      Note:

      If you wish to install only the third-party software plugins, to quickly transfer your files from your designing-editing software to Dig­ital Factory, select the second option. Those plugins are included in the full installation.

      STEP 7

      When done, click Finish to complete the installation.

      Printer drivers installation

      From the Windows Start menu, select All Programs > Digital factory Apparel Polyprint Edition.

      STEP 1

      First Time Setup screen will pop-up. Select the desired display unit, number of decimal places and click OK.

      STEP 2

      In Create Queue Wizard, introduction page, click Next.

      STEP 3

      On the Install Printer pop-up window add first the NGxxx DTG printer. For example, NG120 DTG and click Next.

      Note: The NGxxx DTF queue will be installed later on.

       

      Caution:  If the separate DTG and DTF printer drivers are not visible (i.e., NG120 DTG and NG120 DTF) contact our support team at: https://polyprintdtg.com/support/

      STEP 4

      The wizard will download the latest drivers from the Web. Click Next and then Finish when download is completed.

      Note: If you are using an older formulation of Texjet Inks follow the guide below on how to install the appropriate ink set profiles.

      Digital Factory Apparel v10 Polyprint Edition: How to install the drivers for Texjet® Inks

      Port configuration

      STEP 1

      Make sure Texjet NG series printer is in READY state and USB cable is connected at the right port.

      STEP 2

      At the RIP's toolbar find the Queue tab and click Manage Queues. For the DTG queues select the TCP/IP port setting:

      STEP 2.1

      At the Port column select TCP/IP (Network Device) for all queues.

      STEP 2.2

      At the window that pops-up go to the second tab named Remote Printing and manually type the following address: 127.0.0.1. Click OK. Ignore the "Unable to Validate Connection" message and proceed with OK.

      STEP 3

      Go to Devices and then Manage Devices. With the Install Printer icon add now the NGxxx DTF.  For example, NG120 DTF.

      STEP 4

      At the Printer port setup window that pos-up, select the FILE setting from the Port Setup option.

      STEP 5

      Click on the three dots right next to FILE and at Output Folder browse and select the C:\Hotfolder\ .This is the Hot-Folder of the Printer Manager software.

      STEP 6

      Check that the file setting of the file properties is as following:file port settings

      STEP 7

      At the Timeouts tab set the bellow values:

      Initial: 40

      Retries: 30

      Status Check: 5